Privacy Policy | Kravings Kitchen by ARF

Last updated: March 28, 2026

1. Who We Are

Kravings Kitchen is operated by Addis Royal Food (ARF), a cloud kitchen based in Patia, Bhubaneswar, Odisha. When we say “we”, “us”, or “our”, we mean Kravings Kitchen / ARF.

Website: www.kravingskitchen.in

2. Information We Collect

We collect the following information when you use our website or place an order:

Account information — name, email address, phone number (when you register or sign in via Google)
Delivery details — delivery address, hostel/room number, special instructions
Order history — items ordered, order totals, timestamps
Device data — browser type, IP address, and cookies for site functionality

3. How We Use Your Information

To process and deliver your food orders
To create and manage your account
To communicate about your orders (WhatsApp, email)
To send promotional offers and updates (only if you opt in)
To improve our menu, service, and website experience

4. Third-Party Services

We use the following third-party services:

Supabase — authentication and database hosting
Google OAuth — for sign-in with Google
Razorpay / UPI — for payment processing (we do not store card/UPI details)
Render — application hosting

These services have their own privacy policies. We do not sell or rent your personal data to any third party.

5. Cookies

We use essential cookies to keep you logged in and remember your cart. We do not use advertising or tracking cookies.

6. Data Security

We take reasonable measures to protect your information, including HTTPS encryption, secure database hosting, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You can:

Access and update your profile information at any time
Request deletion of your account by contacting us
Opt out of marketing emails

8. Contact Us

For any privacy-related questions or requests, reach out to us:

📧 Email: kravingskitchen@gmail.com
📱 WhatsApp: +91 80183 32575

9. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.